A global leader in logistics
Founded in 1989, XPO Logistics has grown to become one of the largest logistics providers in the world. Its services encompass everything from global forwarding and last-mile delivery to managed transportation and contract logistics.
With over 100,000 employees and operations in over 30 countries, XPO Logistics is a key player in the logistics industry.
SYSTEM IMPROVEMENT
The problem to solve
A defining difference between XPO Logistics and its competitors is its tech-savvy approach to logistics – but it wasn’t always that way.
In 2011 XPO realized the systems they had in place lacked efficiency and involved many manual procedures, which slowed the process and reduced accuracy.
In order to remain competitive, they needed to refine their current processes, improve their systems, and lower their costs.
They approached Tiburon Data to find a solution to modernize the order process and increase efficiency.
SOFTWARE DEVELOPMENT, CUSTOM CLIENT PORTAL
PROCESS AUTOMATION, REMOTE TEAM
Tiburon Data's Cost-Cutting Innovative Solution
Our team analyzed XPO’s existing systems to uncover all areas of inefficiency. We proposed a strategy to modernize processes, speed up order processing, and ensure accuracy.
Tiburon Data’s software development team created a custom software solution and an innovative client portal to display workflow status in real time.
We also assembled a skilled, cost-effective team to perform meticulous data transcription, accuracy assurance, and order processing. We scaled up this team rapidly to over 100 full-time staff within a couple of months.
Tiburon's Services Solution Innovation
- Custom Software Development
- Custom Client Portal
- Process Automation
- Data Transcription
- Quality and Accuracy Assurance
- Order Processing
- Automated Regression Testing
The Results
A custom software solution, reinvented processes, and an offshore team trained in the new procedures increased efficiency and reduced costs.
