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A Guide to Outsourcing Solutions in the Age of Artificial Intelligence (AI)

Understanding the Outsourcing Paradigm

The Spectrum of Services Offered by BPOs

Business Process Outsourcing (BPO) services encompass a wide array of functions tailored to enhance direct customer interaction and operational efficiency. From call centers, customer service, and tech support to outbound sales processes, BPOs are instrumental in optimizing business processes.

But what sets Tiburon Data apart in this competitive domain?

“"This was our first time working with a team overseas and needless to say we were very impressed. The fact that they have U.S. employees on the ground in the Philippines, who understand the way business works, makes them worth every penny."”

Jonathan TurnerSVP IT, XPO Logistics

The Tiburon Data Edge

A Blend of Experience, Expertise & Commitment

With over two decades of experience in the BPO industry, primarily in the Philippines, Tiburon brings to the table an unparalleled wealth of experience. This vast experience not only equips us with insights into what works best in various service areas but also helps us recognize our strengths and limitations. 

Specializing in technically demanding services such as software development, mobile application development, quality assurance, and skilled back-office functions like insurance eligibility, healthcare credentialing, and payroll processing, Tiburon Data focuses on what we excel at, ensuring the delivery of top-notch services without overextending our capabilities.

Further solidifying our commitment to your success, our hands-on management team will oversee every phase of your project. This includes attending daily standup meetings to monitor progress and ensure seamless communication, guaranteeing that every aspect of your project aligns with your goals and to the highest standards of quality and efficiency.

Development Talent for Creative Agencies - Tiburon Data

Our Core Competencies

Where We Shine the Brightest

The Tiburon Difference: Partnership Flexibility Innovation

Mike Coles

Founder & Managing Partner

David Seeger - Founder and Managing Partner - Tiburon Data

David Seeger

Founder & Managing Partner

Eric Ramos - Tiburon Data

Eric Ramos

Consulting Partner

Case Studies

Testaments of Our Excellence

Case Study

HiredHelpr

When HiredHelpr outlined the vision for their platform, the Tiburon team was excited by the possibilities it presented.

We used modern technologies, such as AWS Rekognition services, including machine learning capabilities for verification, and built the web application with PHP, Laravel, and AngularJS.

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Software Development

Huvr

Tiburon built the web and mobile applications behind Huvr’s global virtual platform – which connects Virtual Travelers to human Huvr Walkers in real-time, for an unrivaled virtual experience.

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Embracing the Future with Tiburon Data

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